The Short Version

We collect basic contact information when you reach out to us or rent a unit. We use it to manage your rental, communicate with you, and — if you've opted in — send you updates or offers by text. We don't sell your information. Ever.

What We Collect

When you fill out a contact form, request a unit, or call us, we may collect your name, phone number, email address, home or mailing address, and details about your storage needs — like unit size or move-in date. We also collect standard website data like browser type and pages visited through cookies and analytics tools.

How We Use Your Information

We use the information you give us to respond to your inquiry, process rental agreements, send account and payment reminders, communicate about your storage unit, send service-related text messages if you've opted in, and send marketing or promotional texts if you've separately opted in for those.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Text Messaging

If you opt in to text communications through our website, the following applies:

Service Messages: By checking this box, I consent to receive non-marketing text messages from Eagle's Nest Self Storage about my rental, account, or storage unit. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

Marketing Messages: By checking this box, I consent to receive marketing and promotional messages including special offers from Eagle's Nest Self Storage at the phone number provided. Frequency may vary. Message and data rates may apply. Reply STOP to opt out.

You can opt out at any time by replying STOP to any text from us.

Phone Number Privacy

Your phone number is never sold, rented, or shared with third parties for any purpose. Phone numbers collected through our website forms or any other point of contact are used solely by Eagle's Nest Self Storage to communicate with you directly about your rental, inquiry, or account. We do not share phone numbers with marketing partners, data brokers, or any outside organization.

Cookies & Analytics

This website may use cookies or third-party tools like Google Analytics to understand how visitors use the site. You can disable cookies through your browser settings, though some site features may not work as expected.

Data Security

We take reasonable steps to protect your information. That said, no method of internet transmission is 100% secure. We can't guarantee absolute security, but we treat your information with care.

Third-Party Links

Our site may link to other websites. We're not responsible for their privacy practices and encourage you to read their policies.

Children's Privacy

This site is not directed at children under 18. We don't knowingly collect information from minors.

Changes to This Policy

We may update this policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of the site after changes means you accept the updated policy.

Your Rights

If you'd like to request access to, correction of, or deletion of any personal information we hold about you, reach out to us directly.

Contact

Eagle's Nest Self Storage

5435 I-30, Campbell, TX 75422

(903) 320-5269

eaglesnestselfstorage.net